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All CollectionsTexting (Peer-to-Peer, Broadcast, and Automated)Texting FAQs
Does Impactive filter out profanity in contacts' responses?
Does Impactive filter out profanity in contacts' responses?
Updated this week

Yes! Impactive prevents users from seeing bad words that contacts might send in their replies to peer-to-peer, broadcast, and automated texts.

If a contact sends profanity, it will be redacted with asterisks in users' inboxes, like so:
โ€‹

Impactive filters out a large set of profane language, but if you or your users receive a word or phrase that you think ought to be added to our list, feel free to reach out to [email protected].

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