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All CollectionsTexting (Peer-to-Peer, Broadcast, and Automated)Texting FAQs
Does Impactive filter out profanity in contacts' responses?
Does Impactive filter out profanity in contacts' responses?
Updated over 2 months ago

Yes! Impactive prevents users from seeing bad words that contacts might send in their replies to peer-to-peer, broadcast, and automated texts.

If a contact sends profanity, it will be redacted with asterisks in users' inboxes, like so:
โ€‹

Impactive filters out a large set of profane language, but if you or your users receive a word or phrase that you think ought to be added to our list, feel free to reach out to [email protected].

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